Preguntas más frecuentes

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs, or duties fees?

No, the price you see is the price you pay with us. However, the client must ensure that the requested order does not require any extra fee payment for the legal importation of the product into their country, as well as the required permits, before placing the order. Before the purchase, the buyer must request contact with the supplier through our email and send them the requests required in their order.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 7 working days.

How long will my order take to arrive?

Orders are shipped by EMS® or USPS®. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

¿Proporcionan información de seguimiento?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not available if free shipping applies. In this case, please contact us at correo@tienda-morports.com